Client Reviews
How Are We Doing?
(mouse-over reviews to pause)
We are grateful for your swift and comprehensive response to this matter. Additionally, we eagerly anticipate receiving the budgetary estimates for the system enhancements you have recommended.
Charles Elder, President & CEO
Very Good, you exceeded our expectations
I was having issues connecting to the VPN from my home. I sent an email Friday night to the Helpdesk. I received a response from Todd early Saturday morning. We got on the phone and he resolved the issue and had me connected to the VPN in 10 minutes. It could not have been a better experience.
Anonymous #00004
Excellent, keep blowing us away
I would recommend Todd to my friends without hesitation. He knows what he’s doing. As for his technical expertise, he really takes time to understand what the problem is, then provides excellent recommendations.
Tim Bergquist
Excellent, keep blowing us away
I’ve had nothing but positive experiences with Todd and good feedback from my employees whom he worked with at Process Fab, where I was CEO for 28 years. Todd consulted with us for nearly two years. I have recommended him to friends and colleagues.
Michael Burdge
Excellent, keep blowing us away
Tony was very personable and quick to assist me in resolving my issue. It took no longer than five minutes for him to take me through the steps to setup my email account on my phone.
Anonymous #00007
Very Good, you exceeded our expectations
The UniPoint software appears very intuitive and powerful. It was obvious the instructor (Todd Gallagher) knew his material and software details inside and out. He has an excellent method of presentation/teaching. Very approachable. We look forward to implementing this package with our current systems, and working with UniPoint in the future.
Matt DeRusha
Very Good, you exceeded our expectations
Was prompt on time. supported the team as we needed him. was clear with the instructions and was flexible in meeting our schedule and availability of our people. we appreciate the support we had when Todd was in house.
Anonymous #00059
Very Good, you exceeded our expectations
Todd Gallagher understands the quality assurance standards, both ISO 9001 and AS9100, extremely well. He understands the intent very well. Clients don’t have to explain much to him. He can look at their system and automate it because he knows what data they require as managers.
Muriel Sasaki
Very Good, you exceeded our expectations
Todd Gallagher and I have been business colleagues for over ten years. Apex Design Technology, a company he co-founded, was a competitor of Process Fab Inc. (PFI) where I served as CEO and Director of Operations for almost 30 years. As Aerospace and Defense Contract Manufacturing Operations Executives, our paths crossed periodically. Todd completed the improvement development process of PFI’s ERP / MRP system. He is skilled at communicating and training complex systems to those that were new to the software. His extensive knowledge of manufacturing operations allowed him to analyze, develop and implement continuous improvement solutions. Todd is a professional with the utmost integrity and I would recommend him to my peers and industry colleagues.
Michael Burdge
Excellent, keep blowing us away
Working with Marc is easy and we sometimes need to revisit the project before we get a final product but the Shipment by SO report is very useful and can be sorted for multiple department uses with a ton of information.
Next... because job leadtimes have improved over the years we need a report that can show us the average leadtime of a job from start to finish.
Thanks for your support.
Greg Lay
Excellent, keep blowing us away
I would absolutely recommend Todd to support the implementation of JobBOSS ERP system or any related enterprise system. Having implemented JobBOSS at his own Aerospace company, Apex Design Technology and being the President of the local JobBOSS User Group, Todd is extremely knowledgeable about business software and security requirements. He continues to provide invaluable consulting services in support of our day-to-day usage.
Bob Rankin, CFO
Excellent, keep blowing us away
Todd Gallagher is very innovative. He has a strong intuitive grasp of ideas, works fast and understands what you’re saying because of his real-life experience managing a company. He’s not just a developer. He has the experience of managing an Aerospace engineer and manufacturing company—that’s what differentiates him from other consultants. He’s been through the fire.
Murial Sasaki
Excellent, keep blowing us away
When we needed to go to the next level building on our MRP and ERP, I called Todd. He is really good with training and communicating new systems to people. He’s skilled at analysis and operations and developing solutions that lead to operational improvements. Todd can build on processes needed to complete any kind of workflow—in our case manufacturing, engineering, design, welding, machines, sales, profit and loss—Todd understands all of that.
Michael Burdge
Excellent, keep blowing us away
Todd understands both the technical and the quality sides of a business, and how to make them work together. His past experience as an owner of several successful businesses gives him considerable insight.
Tim Bergquist
Very Good, you exceeded our expectations
Overall quality and response is excellent. Very professional, courteous and easy to work with. Just keep doing the right thing.
Thanks
Anonymous #00024
Excellent, keep blowing us away
Todd was very thorough, and we really appreciated the attention to detail, and we were genuinely grateful for his meticulous approach and tailored support that perfectly aligned with our industry and company needs.
Jessica Abbs
Excellent, keep blowing us away
We started with three off-the-shelf software systems and one Excel database. What Todd did was integrate them all, which allowed us to consolidate down to two off-the-shelf products. What that does for us is half the maintenance, and half the cost in licensing fees.
Tim Bergquist
Excellent, keep blowing us away
Todd has a great ability to look at databases differently, even outside of what the system can normally produce. He understands how to make off-the-shelf software do what it needs to. In other words, he can figure out ways around the software’s limitations.
Tim Bergquist
Very Good, you exceeded our expectations
Todd is truly exceptional! His expertise spans a wide range of subjects, and he's incredibly attentive to any issues that may arise. What's more, he is remarkably friendly, approachable, and patient with us, even when we're a bit scattered and energetic. We're consistently impressed by his outstanding work.
Excellent job, keep blowing us away!
Grace Chan
Excellent, keep blowing us away
We appreciate how Todd was going at our own company pace to make sure everyone understood the modules.
Anonymous #00005
Very Good, you exceeded our expectations
Excellent expedited service
Floyd Chin
Excellent, keep blowing us away
Todd is the best! Looking forward to his return when we figure out what we are doing!
Shelley Baldwin
Excellent, keep blowing us away
Marc is really responsive and creates great reports for me to save time.
Don Tripler, VP
Excellent, keep blowing us away
Your team always handles any problems I have or that I think I have with the utmost professionalism and courtesy. Thank you.
Anonymous #00013
Excellent, keep blowing us away
Good Job!
Todd R
Good, you met our expectations
Works great! Thank you for making the revision modifications to the "Other" Shipper Report.
Tracey Wildman
Excellent, keep blowing us away
Thank you for everything you do!
Monica Calamia
Excellent, keep blowing us away
Love the Help Desk feature.
Michelle
Excellent, keep blowing us away
Service was very expedite and professional.
Floyd Chin
Excellent, keep blowing us away
Always very helpful.
Jay Bridgforth
Excellent, keep blowing us away
Consultant was very knowledgeable and was able to guide us in the right direction
Gloria Dyok
Very Good, you exceeded our expectations
Todd was great! Very informative and thorough
Trae D.
Excellent, keep blowing us away
Things went far better than I thought it would and we learned more than we thought we would.
Larry Callahan
Excellent, keep blowing us away
Todd Gallagher and Tony Oltion are always quick to get back with Apex when we have a problem. These guys usually have us back up and running in no time.
Anonymous #00043
Very Good, you exceeded our expectations
Thanks for all the help! Todd was very knowledgeable and a pleasure to work with.
Matt Lynch
Excellent, keep blowing us away
Keep up the good work - we really appreciate it.
Anonymous #00002
Excellent, keep blowing us away
Todd Gallagher was really great. Super knowledgeable and easy to learn from!
Todd Zuella
Excellent, keep blowing us away
Great job!! Thanks for your support
Anonymous #00023
Excellent, keep blowing us away
Outstanding Service! Responsive and very professional. I highly recomend TGC Services for your IT Support.
Anonymous #00058
Excellent, keep blowing us away
Best support group I've ever dealt with
Anonymous #00012
Excellent, keep blowing us away
OUTSTANDING FAST SERVICE & SOLVED MY JOBBOSS ISSUE OF NET 45 DAYS
Tracey Wildman
Excellent, keep blowing us away
Great response time as always. Keep up the great work!
Anonymous #00008
Excellent, keep blowing us away
Much appreciated that Todd was able to call back while being in vacation. Thanks!